Everything you need to know before getting started.

PFS supports authorized owner-operators and small carrier fleets. Your application helps us understand your equipment, operating authority, preferred lanes, and support needs.

Complete the Become a Carrier application. After review, you can finish your carrier profile, provide required records, add equipment, and share availability through the carrier portal.

No. Applications and submitted documents must be reviewed. Completing an application or portal checklist does not guarantee approval, loads, rates, or earnings.

Be prepared to provide accurate company and authority details, equipment information, preferred lanes, availability, and current operating documents requested during onboarding.

Support can include load searching, rate negotiation, broker communication, appointment and load-detail follow-up, document organization, and ongoing dispatch coordination.

Yes. You remain responsible for deciding which loads fit your business. PFS may search, communicate, and negotiate on your behalf under your agreement, but does not force dispatch.

Yes. The carrier portal lets you record lane preferences, avoid areas, maximum deadhead, availability, and home-time notes so dispatch can better understand your operation.

No. Freight availability, rates, lanes, and broker decisions change with the market. PFS does not guarantee load volume, revenue, profit, or any particular rate.

Equipment-based first-vehicle estimates are cargo van $50, Sprinter $60, box truck $75, hotshot $85, dry van/power-only $100, and reefer/flatbed $125. Additional units use incremental rates, with one driver per vehicle included. PFS approves an itemized quote before payment. Existing contracted fees are preserved.

New equipment-based quotes require a documented management decision for any discount. Existing redeemed offers remain attached to their saved pricing. Promotions do not change the separate agreed dispatch fee.

The first vehicle uses its equipment or medical-tier base price; additional distinct vehicles use additional-unit rates. Extra assigned drivers cost $25 each and replacement driver setup is $15. Routine driver information updates are free. Medical pricing replaces the general fee for the same vehicle. Ten or more vehicles and ambiguous configurations require review. Build an itemized quote in Carrier Portal → Services & Quotes.

Yes. Select General Freight, Medical Equipment & Supplies, or Both Services in the existing carrier account. Medical qualification and any required driver screening must be approved before medical dispatch. Patient transport is excluded. Background screening is not automatically ordered or charged.

Dispatch pricing follows your signed PFS service agreement. Contact PFS for the current standard rate. Review your agreement for the exact services, responsibilities, and payment terms.

Depending on your access, you can maintain company and equipment details, post availability, review loads, send updates and messages, upload documents, submit invoices, view settlements, and contact support.

Use the portal to upload requested carrier or load documents and to submit invoice details. PFS review status and payment information appear in the portal when available.

Safety comes first. Do not use the website while driving. When safely parked, send an update through the portal. For emergencies, contact emergency services first and follow your carrier procedures.