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CAREERS AT PFS

Good people.
Clear communication.
Miles of possibility.

Explore a future supporting the people who keep freight moving.

Find your role at PFS

Customer Support

Customer Service Representative (Phone Support)

Handle inbound and outbound customer service calls, answer questions about PFS services, provide status updates, document conversations, and coordinate with the appropriate team to resolve issues. Regular phone calls are a required part of this position.

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Customer Support

Customer Service Representative (Non-Phone)

Provide customer support through email, chat, and written messages. Answer questions about PFS services, share status updates, document requests, and coordinate with the appropriate team to resolve issues. This position does not require phone calls.

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Sales & Driver Acquisition

Carrier Recruitment Specialist

Connect with independent owner-operators, explain PFS dispatch services, and guide carriers through signing a dispatch agreement. Build and maintain a network of drivers through outreach and follow-up.

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Freight Booking

Freight Dispatcher / Load Finder

Search load boards such as DAT and Truckstop, communicate with brokers, negotiate rates, and book freight that fits each carrier’s equipment, schedule, and operating preferences.

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Operations & Driver Support

Driver Coordinator / Route Planner

Coordinate routes after loads are booked, send setup packets, handle broker check-calls, and serve as the driver’s main contact on the road. Help resolve day-to-day issues and keep dispatch informed.

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Back Office & Finance

Billing & Compliance Administrator

Prepare invoices, submit paperwork to factoring companies, check broker credit before booking, and maintain driver dispatch contracts and compliance records.

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Customer Support

Customer Service Manager

Lead the team responsible for phone and written customer support, issue resolution, and service quality. Set priorities, coach employees, coordinate staffing, and oversee team performance.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

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Customer Support

Customer Service Supervisor

Support daily work involving phone and written customer support, issue resolution, and service quality. Guide team members, review work, handle escalations, and coordinate with the manager.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

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Sales & Driver Acquisition

Carrier Recruitment Manager

Lead the team responsible for carrier outreach, follow-up, and dispatch agreement onboarding. Set priorities, coach employees, coordinate staffing, and oversee team performance.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

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Sales & Driver Acquisition

Carrier Recruitment Supervisor

Support daily work involving carrier outreach, follow-up, and dispatch agreement onboarding. Guide team members, review work, handle escalations, and coordinate with the manager.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

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Freight Booking

Freight Dispatch Manager

Lead the team responsible for load searches, broker communication, rate negotiation, and booking coordination. Set priorities, coach employees, coordinate staffing, and oversee team performance.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

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Freight Booking

Freight Dispatch Supervisor

Support daily work involving load searches, broker communication, rate negotiation, and booking coordination. Guide team members, review work, handle escalations, and coordinate with the manager.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

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Operations & Driver Support

Driver Operations Manager

Lead the team responsible for driver coordination, route planning, and on-road support. Set priorities, coach employees, coordinate staffing, and oversee team performance.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

Apply for this position →

Operations & Driver Support

Driver Operations Supervisor

Support daily work involving driver coordination, route planning, and on-road support. Guide team members, review work, handle escalations, and coordinate with the manager.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

Apply for this position →

Back Office & Finance

Billing & Compliance Manager

Lead the team responsible for invoicing, factoring paperwork, broker credit checks, and dispatch contract records. Set priorities, coach employees, coordinate staffing, and oversee team performance.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

Apply for this position →

Back Office & Finance

Billing & Compliance Supervisor

Support daily work involving invoicing, factoring paperwork, broker credit checks, and dispatch contract records. Guide team members, review work, handle escalations, and coordinate with the manager.

Preferred qualifications: Two years of relevant experience is preferred. A related degree is preferred. Neither is required. Training is available for candidates without prior experience.

Apply for this position →

Apply to PFS

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